This is my first time participating in the Library Day in the Life Project…So I guess it would seem appropriate to first post an introduction. I’m Katie, a Public Service Assistant at a Branch library in West Central Georgia as well as a MLIS student through Florida State University. At our library, everyone is cross-trained to do everything so I’m going to try and share the variety of tasks our staff completes throughout the day.
In this blog, I’ll write about the happenings of our branch and share interesting stories (if there are any) of the exciting events at our library! While all of the staff will (hopefully) be contributing stories and anecdotes, I will be the one posting to this blog.
It’s currently close to closing time, so I am writing this blog in between checking customers out at the circulation desk and answering the phone.
Today was Mindless Monday at our library. When I started working here (about two months ago) I added adjectives to our staff dry erase board (the one where we write who is out that day, who has meetings when, etc.). Everyone seems to like the descriptions of the days and Barb, who is on day 5 of a 6 day stretch, got to pick the word today.
Here’s a run down of my typical day…
We open at 10am, so my work-day starts at 9.
I start by helping with the book drop and the pony. Ours is a branch library, so we have books coming and going through our library system via “the pony” a few times each day. This also includes the book requests – checking them in, wrapping them, and putting them on the hold shelf. Occasionally, I remember to pull the expired holds as well. Those get checked back in and sorted in the workroom.
We then have a daily staff huddle about ten minutes before we open. Here is when Kirsten, our fearless leader, gives us a run down of the day and updates us on any policy changes or news that affects the library system.
Doors open at 10 and I start the day in circulation, helping customers find books, check them in, check them out, etc. I also get to help Kim, our children’s associate, with all of the children’s programming.
Once we opened, I realized that this was the week Library Day in the Life was starting, so I ran down to my manager’s office to remind her and then proceeded to create this blog!
Today, our manager left to go to the main library to work on our strategic plan. Those two words, “strategic plan” have been the buzz-words of our library system as of late.
Our system is run by the school district, so our administrators are currently working with the managers and directors are working together to modify our strategic plan. Our branch has a really diverse community of customers, so we had an “extra long huddle” last week to go over each of the objectives and discuss what we’re already doing and what we can do to make the programs we offer even better for our customers.
Today I had my first experience of writing an incident report. A customer had a problem getting their change out of the printer and cut their hand, I walked over to assist them and saw blood. I almost got sick so I just signed off as a witness and Joan, our part-time employee, took over and helped the customer with his clean-up, bandaging, and copying. He didn’t need stitches, and wasn’t even upset about the incident, but I got to see the incident report in action!
At this point, I went to lunch. It was…time for a break.
When I got back from lunch I worked in circulation again, and worked on a pathfinder for Money Smart Week. Making pathfinders has become my latest favorite thing to do. The last week in April our system is having a Money Smart Week. Each day (I think) we are going to have different speakers come to the library and have them speak about different money-related topics…such as savings, mortgages, insurance, etc.
I also answered the phone a lot this afternoon, renewed books for customers and helped with some kindle troubleshooting.
All in all, it was a Marvelous Monday… although looking back I can’t remember a lot of the details so perhaps it was a little mindless.